Customer support
We’ll help you find your files.
If a protected download did not open after checkout, send us the information below. We will verify the purchase and provide reasonable delivery assistance.
Before contacting us
- Return to the browser tab that completed your Stripe checkout.
- Look for the page that says your JIC product is ready.
- Check the email address used at checkout for your Stripe receipt.
- Do not repurchase the product to regain access.
Response time
Email Hello@TheHealeyFarm.com. Expect a response the same or next business day. For an urgent access problem, text 317-223-7143.